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Robert Sheridan

“We were seeking a partner to be our first point of contact with students with general and specific financial aid and loan questions. It was essential that the chosen partner have the commitment, financial aid expertise and contact management systems in place to meet our benchmarks and ensure that our students received high quality one-stop resolution to their questions and issues.

You would be hard pressed to find a partner as committed to student care and your institution as Greenwood & Hall. They regularly exceed our expectations, regularly meeting service benchmarks, providing excellent service to our students and maintaining excellent relationships with our leadership.”

Robert Sheridan
Executive Director
University of Houston – Downtown

Improve & Enhance Your Financial Aid Support

The availability and processing of student financial aid is a critical factor in the enrollment process. Greenwood & Hall, and its affiliate, University Financial Aid Solutions (UFAS), provide unique solutions to assist you in enhancing service and improving processes, collections, compliance and communications. Our experts have over 40 years of experience working with institutions serving both traditional and non-traditional students. We assist you with…

  • Maximizing financial aid eligibility for their students.
  • Meeting regulatory requirements and generate positive audits.
  • Improving institutional revenue streams while lowering costs.
  • Providing high levels of student service cost effectively.
  • Improving financial aid and billing processes.
  • Improving interdepartmental communications.
  • Expanding into new markets.

Financial Aid Solutions

Advising
Greenwood & Hall offers you a cost-effective outsourced financial aid solution, providing students with a superior experience by offering one-stop advising and answers to their general and student-specific financial aid and loan questions.

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Consulting
Our financial aid team has over 40 years of experience assessing and reengineering financial aid processes and communications for higher education institutions. Learn more (link to financial aid consulting home page).

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Back-end Services
We offer outsourced solutions to improve the efficiency of your financial aid operations. Learn more (link to back-end services).

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Resources

Links to organizations, publications and Web sites to help you follow trends, connect with peers, learn best practices and more...

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Hawaii Pacific University Signs with Online Signs with G&H

Hawaii Pacific University has partnered with Greenwood & Hall to provide student recruitment solutions. View full story.

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    Saint Leo - Total Solution

    Greenwood & Hall's end-to-end enrollment management solution helps grow Saint Leo's online program to one of the largest non-profit programs.

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    Meeting the student service needs of Troy's students.

    Providing Troy students a single contact for help desk, bursar, admissions, and financial aid questions.

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    Supporting the Red Cross

    G & H manages all inbound calls for 1-800-Help-Now as well as supporting major events, including Shelter from the Storm and Hope for Haiti Now.

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    Managing large scale events when a crisis occurs

    Greenwood & Hall helped plan, coordinate and execute one of the most successful telethons ever - with planning time of less than 1 week!

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